Customer Accidents/Third-Party Liability

(13 min.) This short program addresses safety for your customers or guests and how to reduce your liability in the event of a customer accident, illness, injury, or property damage claim. Certainly, always follow the procedures established for your company and the instructions, policies, and procedures provided by your insurance company. This program is intended to provide generally accepted guidelines combined with restaurant industry experience in what we call third party liability or non-employee liability claims. This program isn't intended to cover all aspects of claims or liability, but it will help supplement your existing knowledge in these matters.

Topics included in this safety video are: employee and customer accidents, worker compensation for employees and liability claims for non-employees, accident investigation and customer relations, authorized professionals, basic guidelines, risk management department, accident investigation report forms, and first investigation.

Program comes with a CD-ROM of written materials, including test questions and answers. English title also includes PowerPoint presentation.