Supervisor Communications with Employees

(21 min.) Communication is the foundation of leadership. There are literally hundreds of ways we communicate with speech, hands, eyes, body language, direction, the way we talk with others, the way we listen. Communication is more than talking. Your effectiveness as a supervisor depends somewhat on your verbal skills, your attitude towards people, your non-verbal gestures and signals and certainly, your listening skills.

Topics covered in this safety video include: 4 communication barriers or problem areas that tend to prevent good communications, positive and negative aspects of communications, and the quick rules for good communications with your employees (listen, investigate, and you discuss the complaint with the other supervisors to see if it has merit and then you make a decision).

Program comes with a CD-ROM of written materials, including test questions and answers. English title also includes PowerPoint presentation.